Refund Policy

Return Period
If you have not used the item and it’s in the original condition with packaging, invoice tagged and intact, you can return it with in 15 days.

Refund Time
After the product is received at our head office. It usually takes 15 working Days to process the refunds and the same Bank Account will be used to process refund amount.

Bags & Accessories Refund
This refund policy doesn’t include Bags & Accessories unless the product has any manufacturing issues, the refund can be claimed.

Faulty Or Wrong Item Received
If you have received a faulty item or a wrong item or a wrong size, simply fill exchange and return form and send back to our Address .

Undelivered Parcel
In case if parcel returns as undelivered due to customer negligence, The system will automatically put customer's account on hold & for next orders customer has to pay in advance.

Return Address
Please send your items with the original Invoice at below address

Online Return Department:
Four Season Footwear, 2nd floor Noor Mahal building railway road Gowalmandi Lahore. 54000
Phone # 04237378333
Whatsapp text/voice note only: 03294027684
Opening Hours: Monday - Saturday , 11 am to 5pm